Medical Receptionist

ENT and Allergy of FL. • New Port Richey, FL

1d • Onsite

About The Position

Scotch Institute of ENT, a division of ENT and Allergy Associates of Florida, is currently seeking a Medical Receptionist for a full-time position. The main office is located in Wesley Chapel (Seven Oaks area) and a second location is in Trinity (New Port Richey), requiring commuting between offices. The practice focuses on ENT (adult and pediatric), Hearing, Allergies, and Sleep Medicine, and is staffed by 3 physicians, a nurse practitioner, and a physician assistant. This is an excellent opportunity for an experienced Medical Receptionist who is able to multitask, motivated, able to handle a high volume of patients, phone calls and charts. The ideal candidate must be a self-starter, have EMR, medical records, check in and check out experience and be willing to learn all aspects of the ENT and Audiology field.

Requirements

• Minimum 1-year previous experience in a medical practice.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication skills with a clear speaking voice.
• The ability to prioritize and handle a high volume of patients.
• The ability to work in a team environment.
• Working knowledge of medical terminology.
• Strong computer literacy.

Nice To Haves

• Bi-lingual is a plus.

Responsibilities

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician and PA/NP availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed

Benefits

• Medical, Dental and Vision: Effective 1st of the month after 60 days of employment.
• Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
• 401(K): Effective 1st of the month after 1 year of employment.
• 6 Paid Holidays: Effective immediately.
• PTO: Time earned per pay period

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed