Medical Receptionist
About The Position
Join East Norriton Surgery Center (ENSC), a state-of-the-art ambulatory surgery center, where you'll play a vital role in creating a welcoming, efficient experience for patients while working alongside a collaborative team of healthcare professionals in a modern outpatient setting. ENSC is a modern ambulatory surgery center committed to delivering exceptional surgical care in a safe, efficient, and compassionate environment. Our experienced physicians, nurses, and healthcare professionals provide high-quality outpatient surgical services across multiple specialties while prioritizing outstanding patient care and clinical excellence. As a Medical Receptionist, you'll serve as the first point of contact for patients while providing administrative support that helps ensure a smooth, efficient patient experience.
Requirements
- High school diploma or GED.
- Minimum of five (5) years of experience in a medical office setting.
- Hands-on experience with Electronic Medical Record (EMR) systems.
- Proficiency with Microsoft Windows.
- Excellent communication and customer service skills.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage multiple priorities.
- Knowledge of medical terminology and office procedures.
- Understanding of patient privacy and confidentiality requirements.
- Proficiency with Microsoft Office Suite or related software.
- Professional, compassionate, and team-oriented approach.
Responsibilities
- Welcome patients and complete check-in, check-out, and registration processes.
- Collect co-pays, deposits, and required patient information.
- Prepare patient paperwork, insurance forms, and privacy documentation.
- Create, maintain, and organize patient charts and medical records.
- Utilize EMR systems to support daily clinical and administrative workflows.
- Answer and direct incoming phone calls professionally.
- Schedule, reschedule, confirm, and coordinate patient appointments.
- Offer earlier appointment opportunities when cancellations occur.
- Schedule follow-up appointments and document exceptions as needed.
- Obtain and record patient histories, vital signs, and test results while maintaining confidentiality.
- Prepare examination rooms and provide compassionate support to patients and families.
- Maintain compliance with HIPAA, OSHA, and facility policies.
Benefits
- Medical, Dental & Vision Insurance
- Employee Assistance Program (EAP)
- Life & AD&D Insurance
- Short-Term & Long-Term Disability Insurance
- Paid Time Off (PTO)
- Paid Holidays
- Bonusly Employee Recognition & Rewards
- DailyPay - Access Your Pay When You Need It
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
