Medical Receptionist

Sound Pain AlliancePuyallup, WA
Onsite

About The Position

At Puget Sound Pain Clinic, we've spent more than 20 years helping patients improve their quality of life through compassionate, specialized pain management. Our team is committed to providing exceptional care in a welcoming, supportive environment-and we're looking for a friendly, organized Medical Receptionist to be the first smile our patients see. If you enjoy helping people, thrive in a fast-paced medical office, and take pride in providing excellent customer service, we'd love to meet you.

Requirements

  • Previous medical reception or healthcare office experience preferred
  • Excellent customer service and communication skills
  • Strong organizational skills and attention to detail
  • Ability to multitask in a busy clinical environment
  • Comfortable working with electronic medical records (EMR) systems and standard computer applications
  • Positive attitude, dependable work ethic, and willingness to work as part of a team

Responsibilities

  • Welcome patients and visitors with professionalism and compassion
  • Answer incoming phone calls and assist patients with scheduling and general questions
  • Schedule appointments and coordinate provider calendars
  • Verify insurance information and collect co-pays
  • Check patients in and out efficiently while maintaining accurate records
  • Communicate appointment reminders and pre-procedure instructions
  • Maintain an organized, professional front office environment
  • Protect patient privacy by following HIPAA guidelines
  • Work closely with providers and clinical staff to keep the day running smoothly

Benefits

  • Four-day workweek
  • No evenings, weekends, or holidays
  • Competitive pay based on experience
  • Comprehensive benefits including medical, dental, vision, and 401(k)
  • Paid holidays and generous paid time off
  • Supportive, team-oriented culture where your work is valued
  • Opportunity to grow within a well-established healthcare organization
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