Medical Receptionist

Gainesville Family Practice Pc • Gainesville, VA

1d

About The Position

We are seeking a friendly and organized Medical Receptionist to provide excellent customer service to patients and visitors. The role manages the front desk, answers and routes calls, and handles administrative tasks in a fast-paced environment. The receptionist also supports appointment scheduling, patient information and payment collection, records, and medical record inquiries.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience as a medical receptionist.
• Strong communication and customer service skills.
• Data entry skills.
• Basic computer skills and proficiency with computer systems and software, such as Microsoft Office and customer relationship management systems.
• Ability to multitask and handle a high-volume workload.
• Fluency in English.

Nice To Haves

• Experience with electronic medical records (EMR).
• Additional language skills.

Responsibilities

• Greet patients and visitors and direct them to the appropriate person or department.
• Answer and route calls, take messages, and transfer calls as needed.
• Schedule appointments; collect patient demographics, insurance information, and payments; manage mail and packages; and maintain accurate records.
• Keep the reception area clean and organized.
• Provide customer service to patients and visitors, including assisting with questions and needs.
• Handle medical record inquiries.
• Perform other duties as assigned.

Benefits

• Health benefits package.
• Paid time off and holidays.
• Positive and supportive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED