Medical Receptionist - PN/NHC
About The Position
The Medical Receptionist is responsible for greeting patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit, requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing, and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.
Requirements
- High School graduate or equivalent required.
- Customer service experience.
- Excellent communication skills.
- Ability to adapt to changes in staffing levels and patient volumes.
- Maturity to withstand pressure that may arise in relation to the public and physician.
Nice To Haves
- Knowledge of diversified insurance plans.
- Knowledge of medical terminology.
Responsibilities
- Greeting patients and establishing a friendly and positive in-take and check out encounter.
- Maintaining patient flow.
- Answering phones promptly and courteously.
- Scheduling, registering, billing, and payment collection activities for clinic patients.
- Learning and understanding diversified insurance plans and medical terminology.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
