Medical Receptionist

Epiphany Business Services, LLC • El Paso, TX

14h

About The Position

The Medical Receptionist is the first and last point of contact for patients and helps create a welcoming, efficient experience throughout their visit. The role supports patient check-in and check-out, registration, wait-time management, and a warm reception area. It provides friendly, professional service in person, by phone, and through messages; gathers and verifies patient information; handles forms and payments; and prepares for patients’ next visits. The receptionist also supports patients and providers by scheduling appointments and maintaining records.

The position is based in a medical office, procedure/exam room, and laboratory environment. The workplace may involve exposure to communicable diseases, bloodborne pathogens, biohazards, or toxic substances. Daily activities may include standing, walking, sitting, bending, and lifting items up to 30 pounds.

The organization describes its values as fun, common sense, integrity, excellence, determination, and teamwork. It offers eligible team members benefits, perks such as free skin care, generous time off, growth opportunities, and the opportunity to contribute to a dermatology practice focused on patient care and a positive workplace culture.

Requirements

• High school diploma or general education degree (GED).
• Must be authorized to work in the United States without restriction; the employer will not sponsor applicants for work visas.

Nice To Haves

• Prior medical receptionist experience is preferred.

Responsibilities

• Welcome patients and assist with check-in and check-out.
• Register patients, manage wait times, and maintain a warm and inviting reception area.
• Provide friendly and professional customer service in person, over the phone, and through messages.
• Gather and double-check patient information, handle forms and payments, and prepare for the next visit.
• Schedule appointments and maintain records to support patients and providers.

Benefits

• Medical insurance at no cost for eligible employees.
• Life insurance at no cost for eligible employees.
• Short-term disability coverage at no cost for eligible employees.
• Mental health services at no cost for eligible employees.
• Vision insurance options.
• Dental insurance options.
• Supplemental insurance options.
• 401(k) with company matching.
• Employee discounts.
• Health savings account (HSA).
• Tuition assistance.
• Certification reimbursement.
• Free skin care.
• Generous time off.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED