Medical Receptionist - Fairhope

Cardiology Associates • Fairhope, AL

1d • Hybrid

About The Position

Our busy cardiology practice is seeking an experienced and personable Medical Receptionist to join our team in Fairhope, Alabama. This position serves as a key point of contact for our patients and is responsible for patient registration, appointment scheduling, check-in and check-out, and managing medical referrals. The ideal candidate will have previous medical office or hospital experience, strong communication and organizational skills, and the ability to multitask while providing excellent patient service in a fast-paced medical office environment.

Requirements

• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Professional and friendly demeanor
• Strong attention to detail and accuracy
• Ability to work effectively in a fast-paced healthcare environment
• Ability to work well as part of a team
• Reliable transportation required

Nice To Haves

• Previous medical office or hospital experience preferred
• Medical referrals experience preferred
• Knowledge of medical terminology preferred
• Experience with electronic medical records (EMR/EHR) systems preferred

Responsibilities

• Greet and assist patients in a friendly and professional manner
• Register patients and ensure demographic and insurance information is accurate and up to date
• Check patients in and out for appointments
• Schedule and manage patient appointments
• Answer incoming phone calls and assist patients with scheduling and general questions
• Obtain, verify, and monitor medical referrals
• Check for active referrals and assist with referral-related documentation
• Maintain accurate patient information within the electronic medical record (EMR/EHR) system
• Communicate effectively with patients, providers, clinical staff, and other departments
• Protect patient confidentiality and ensure HIPAA compliance
• Provide excellent customer service and help ensure a positive patient experience
• Assist with additional front-office responsibilities as needed
• Collaborate with clinical and administrative staff to support efficient daily operations

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Paid sick leave
• 401(k) with company match
• Life insurance
• AD&D insurance
• Flexible spending account (FSA)
• Free parking
• Competitive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed