Medical Receptionist

Torrance Memorial Medical Center•Torrance, CA

35d•$25 - $27•Onsite

About The Position

The Medical Receptionist will be responsible for greeting patients and visitors, managing check-in and check-out processes, handling a high volume of phone calls, scheduling appointments, verifying insurance, and ensuring the accuracy and completeness of patient registration forms. This role also involves scanning documents into electronic medical records and ensuring the proper disposal of private health information. Secondary duties include rescheduling no-show patients, delivering messages, responding to patient inquiries, managing faxes, copying, scanning, and providing support to other office departments as needed.

Requirements

At least one year experience as a receptionist preferably in a Family Medicine setting
Knowledge of medical terminology
Electronic Medical Records proficiency, Cerner preferred
The desire to work in a fast pace environment
The ability to communicate clearly to patients and fellow staff members both verbally and in writing

Responsibilities

Greet all patients and visitors to ensure a friendly, welcoming and professional clinic atmosphere
Check In/Check Out patients
Answering, screening, and directing high volume of phone calls to appropriate parties without error
Scheduling appointments
Verifying insurances
Reviewing patient registration forms for accuracy and completeness
Verifying insurances and requesting co-payments
Scanning documents into patient’s electronic medical record
Assures all patients private health information is properly shredded after it is scanned.
Calling “no-show” patients and rescheduling them for another appointment
Delivering patient messages to providers, care teams, and patients
Timely responses to patient inquire and timely completion of assigned task
Manage faxes, copying and scanning as needed
Provides back-up support to the other office departments as necessary