Medical Receptionist

Premier Pain Management•Fitchburg, MA

9h•Onsite

About The Position

We are a growing Interventional Pain Management practice dedicated to providing compassionate, comprehensive care to our patients. Our team thrives in a fast-paced, supportive environment with a strong emphasis on professional development and career growth. We’re looking for a compassionate, dependable, and highly motivated Medical Receptionist to join our front office team. If you’re friendly, detail-oriented, and genuinely care about making patients feel welcomed and supported, we’d love to meet you. This role involves managing a wide range of administrative and clinical support tasks in our busy medical practice.

Requirements

High school diploma or equivalent required
Excellent communication and organizational skills
Ability to multitask and remain calm under pressure
Strong attention to detail and customer service orientation
Willingness to assist with light clinical duties (training provided if needed)

Nice To Haves

Previous medical office or receptionist experience preferred but not required
Familiarity with electronic medical records (EMR) systems a plus
Bilingual candidates (Spanish and English) are strongly encouraged to apply

Responsibilities

Greet and check in patients in a friendly and professional manner
Answer and direct phone calls
Schedule appointments
Handle insurance verifications and prior authorization requests
Maintain and update patient records with accuracy and confidentiality
Perform general office duties such as scanning, and faxing documents
Coordinate with other staff to ensure smooth office operations
Willingness to cross-train and assist in various clerical and clinical support areas, which may include Rooming Technician and Procedure Room Assistant.