Medical Receptionist - Physical Medicine and Rehab

HealthPartners•Saint Louis, MN

3d•Onsite

About The Position

Park Nicollet is looking to hire a Medical Receptionist to join our Physical Medicine and Rehab team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. This area will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. We are seeking an enthusiastic and patient-centered Medical Receptionist with excellent customer service skills to join our Physical Medicine and Rehabilitation team! Our team focuses on helping patients who are limited by neurological and/or musculoskeletal conditions. We seek to provide them with non-surgical, non-pharmaceutical methods to manage pain and restore function. Patient interaction includes face-to-face scheduling in clinic and telephone communication. Requires the ability to work as part of a team, helping to coordinate scheduling across multiple sites and departments. Coordinate prior authorization needs for scheduling approval. Independent paperwork and filing responsibilities. Medical Terminology or Medical Assistant background preferred but not required.

Requirements

6 months related experience
Accurate computer/keyboarding skills required
Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients
Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine

Nice To Haves

Medical Terminology or Medical Assistant background preferred but not required
Some medical background preferred
Strong verbal and written communication skills
Human relations sensitivity and customer service skills
Listening and telephone etiquette skills
Medical terminology knowledge desirable
Comfort in asking patients for copays and race collection
Ability to promote and maintain good patient relations and patient confidentiality
Ability to work in a fast-paced and structured environment
Ability to sit for long periods of time
Ability to key for long periods of time