Medical Receptionist- Pediatric Urgent Care

CareAbout•Franklin Square, NY

4d•Onsite

About The Position

Join Allied Physicians Group as we expand pediatric urgent care services across Suffolk and Nassau County. We are looking for Medical Receptionists who thrive in fast-paced environments, stay organized under pressure, and genuinely enjoy helping children and their families. As the first face families see, you'll play a vital role in creating a welcoming, efficient, and compassionate experience from check-in through check-out. You'll help keep patient flow moving while supporting providers, clinical staff, and families in a high-energy pediatric urgent care setting.

Requirements

Minimum 2 years of medical receptionist experience preferred
Pediatric or urgent care experience strongly preferred
Experience verifying insurance and collecting patient payments
Strong customer service and communication skills
Ability to multitask in a fast-paced healthcare environment
Experience with EMR systems required (athenaOne experience a plus)
Excellent organizational skills and attention to detail
Professional, compassionate, and team-oriented mindset

Nice To Haves

athenaOne experience

Responsibilities

Welcome and check in pediatric patients and their families
Verify insurance eligibility and collect required documentation
Schedule appointments and manage patient registrations
Collect co-pays and process payments accurately
Answer incoming phone calls and assist with patient inquiries
Coordinate patient flow between the front desk and clinical team
Maintain accurate patient demographics and electronic medical records
Obtain required authorizations and complete registration paperwork
Deliver exceptional customer service while creating a positive experience for every family

Benefits

Competitive Compensation
Full Benefits
Consistent Evening & Weekend Schedules
Opportunities for Growth Within an Expanding Pediatric Urgent Care Program
401(k) with Employer Match
Medical, Dental & Vision Benefits
Paid Time Off
Employee Wellness & Discount Programs
Supportive Team Environment Focused on Collaboration & Development
Health Coverage That Works for You – Medical, dental, and vision plans to keep you and your family covered.
Smart Ways to Save – Choose between a Flexible Spending Account (FSA) or a Health Savings Account (HSA) to plan for medical expenses.
Invest in Your Future – Our 401K plan comes with up to a 4% employer match, helping you grow your savings.
Take a Break, You’ve Earned It – Paid Time Off to relax, recharge, or handle life’s little surprises.
Peace of Mind – Life happens, and we’ve got you covered with Basic Life Insurance, Supplemental Life Insurance, and NYS Short-Term Disability (STD).
Extra Protection – Optional supplemental insurance products for added security.
Wellness Matters – Access to wellness programs and coaching to keep you feeling your best.
Care for Your Fur Family – Access to pet insurance options to help with unexpected vet expenses.
Exclusive Discounts – Employee discount programs to save on things you love.
Be Part of Something Bigger – Join a growing organization that puts exceptional patient care at the heart of everything we do.