Part-time Medical Receptionist - Louisville, KY

Crossroads Treatment Centers • Louisville, KY

6d • Onsite

About The Position

Crossroads Treatment Centers is seeking a Part-time Medical Receptionist in Louisville, KY. Since 2005, Crossroads has been a leader in treating patients with opioid use disorder, offering accessible, high-quality, evidence-based medication-assisted treatment (MAT). The organization is dedicated to combating the opioid epidemic and guiding patients toward recovery through a comprehensive outpatient approach. Crossroads operates clinics across multiple states, serving over 26,500 patients. As an equal opportunity employer, they value diversity and foster an inclusive environment for all employees and patients.

Requirements

• High School Diploma or GED required.
• Customer Service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Provide excellent customer service by checking in patients and receiving payments.
• Assist in daily operations.
• Maintain a friendly, professional attitude towards patients, offering a "white glove" experience.
• Provide an exceptional experience by guiding new patients through their intake process.
• Collect urine and saliva samples for patient drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical and clinical staff to coordinate intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and financial responsibilities.

Benefits

• Have a daily impact on many lives.
• Excellent training if you are new to this field.
• Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
• Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
• Opportunity to save lives everyday!
• Calm subscription for all employees

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED