Medical Receptionist Level 1 (4203) FAMILY MEDICINE ANDOVER

Lexington ClinicLexington, KY
Onsite

About The Position

The Receptionist performs a limited scope of procedures or tasks usually focused on one or two aspects of the clinical encounter such as: expediting, scheduling, telephone triage, EHR work lists, chart prep and maintenance, filing, greeting/ registration, preauthorization/ pre-certification. Will occasionally be asked to cross cover or assume additional responsibilities on a limited basis. Maintain positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site.

Requirements

  • Ability to maintain composure when confronted with fast-paced and stressful situations
  • Pleasant attitude
  • Neat appearance
  • Excellent communication skills
  • Excellent telephone communication skills
  • Computer skills/experience

Nice To Haves

  • Formal training which will probably be indicated by a high school diploma or equivalent
  • Past medical receptionist experience
  • Experience working with the public

Responsibilities

  • Expediting
  • Scheduling
  • Telephone triage
  • EHR work lists
  • Chart prep and maintenance
  • Filing
  • Greeting/ registration
  • Preauthorization/ pre-certification
  • Cross cover or assume additional responsibilities on a limited basis
  • Maintain positive relationships with patients, family members and other visitors, and fellow employees
  • Clinical, technical and clerical support associated with the scheduling of procedures within the clinic
  • Coordination of procedures off-site
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