Medical Receptionist

University of Maryland Emergency Medicine • Owings Mills, MD

1d • $35,300 - $52,900 • Onsite

About The Position

Chesapeake Specialty Care, a member of University of Maryland Specialty Care Network, is seeking a friendly, dependable, and motivated Medical Receptionist / Front Desk Representative to join their growing team. This role is crucial to the patient experience, from initial contact to departure. The position offers variety, teamwork, and a busy work environment. It is a fully in-person role requiring regular work across all four office locations: Owings Mills, Rosedale, Columbia, and Westminster.

Requirements

• At least 1 year of medical front desk or medical office experience is required
• Strong communication and customer service skills
• A positive, dependable, and team-focused attitude
• Excellent organization and attention to detail
• Ability to stay calm and productive in a fast-paced medical office
• Comfort with typing, scanning, filing, and general office tasks
• A professional and compassionate approach to patient care
• Ability and willingness to regularly travel between all four office locations

Nice To Haves

• Medical office training or education is a plus

Responsibilities

• Welcome patients and provide a friendly, professional check-in and check-out experience
• Schedule appointments across our practice locations
• Collect copays and outstanding patient balances
• Assist patients with general insurance and billing questions
• Review paperwork, referrals, and medical records for accuracy and completeness
• Prepare patient charts and help keep front desk areas organized
• Rotate between office locations based on practice needs
• Work alongside a supportive team to keep daily operations running smoothly

Benefits

• Medical, dental, and vision insurance
• Short-term disability and life insurance
• Paid time off
• 401(k) retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED