Medical Receptionist

CLEANSLATE CENTERS INC • Ashwaubenon, WI

1d • Onsite

About The Position

Join CleanSlate Centers, a national leader in innovative addiction treatment, where your work profoundly impacts lives and restores communities. As a Medical Receptionist, you will be the first point of contact for patients and visitors, setting a positive tone for their care experience. You will manage front desk operations, patient check-ins, and scheduling, playing a key role in the day-to-day flow and operational success of the center. Your role is essential in creating a welcoming, efficient, and compassionate experience for every patient, helping to break the chains of addiction and offer renewed hope.

Requirements

• High School Diploma required
• 1+ year of experience in a fast-paced medical office required
• Proficient with EMRs, Microsoft Office, and phone systems
• Strong communication, attention to detail, and organizational skills
• Compassionate mindset and a desire to support patients in recovery

Nice To Haves

• Associate degree preferred
• Customer service and/or healthcare experience strongly preferred

Responsibilities

• Greet patients with warmth, compassion, and professionalism
• Confirm and update insurance and demographic details at each visit
• Schedule and coordinate provider appointments, adjusting as needed
• Assist patients who missed appointments to encourage treatment continuity
• Handle prior authorizations and explain patient financial responsibilities
• Distribute, verify, and scan forms, including handbooks and intake documents
• Collect co-pays and process payments; set up payment plans when needed
• Maintain a clean, organized front office and uphold patient confidentiality
• Provide courteous, effective communication by phone and in person
• Participate in team huddles and contribute to a supportive work environment

Benefits

• Monday–Friday schedule
• Generous PTO, floating holiday, and paid company holidays
• Medical, dental, and vision benefits
• 401(k) with company match
• Company-paid life and disability insurance
• Be part of a mission-driven team making a real impact

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees