Medical Receptionist - Orthopedics/Sports Medicine
About The Position
Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0, Shift: Day, Schedule: Monday - Friday Position Summary The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.
Requirements
- Post high school office procedures preferred
- Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
- Customer service experience
- Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience
Responsibilities
- receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families
- scheduling
- registration
- charge entry
- payment posting
- batch balancing
- cash reconciliation/balancing
- operating several types of basic office equipment
Benefits
- Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
- Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
- Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
- We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
