Medical Receptionist

The US Oncology Network•Toms River, NJ

9d•Onsite

About The Position

Regional Cancer Care Associates (RCCA) is looking for an exceptional Medical Receptionist to join their team. This role involves professionally greeting and welcoming patients, as well as their friends and family, ensuring they feel comfortable and cared for from the moment they step into the facility. The Medical Receptionist will be the welcoming face of the team and make a meaningful impact in the healthcare sector.

Requirements

Accredited High school diploma or equivalent required.
Minimum three years office experience, preferably in a medical setting.

Responsibilities

Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
Obtains demographic and insurance information. Obtains copy of patients insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next days appointments and prints schedules as needed.
Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
Distributes condolence cards to patients families as requested.
Maintains lobby area in a neat and orderly manner.
Identifies no shows and forwards for patient notification.
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
Prepares correspondence, memos, forms and other typing as requested by supervisor.