Medical Receptionist (Traveling)- Surgical Team

Anne Arundel Dermatology•Annapolis, MD

2d•Hybrid

About The Position

We are seeking a professional, bright, and enthusiastic Front Desk Receptionist/Medical Receptionist with excellent people and communication skills. You will play a vital role not only in the efficient operation of our practice but will also help to shape patient experience through your friendly, professional, and attentive interaction with each patient. You will coordinate the flow of patients through the office, assist patients with payments, help with billing and insurance information, schedule appointments, maintain patient charts as well as various other administrative tasks. This position will rotate between 3 locations: Annapolis, Glen Burnie and Prince Frederick. Start time as early as 7am. Mileage reimbursement is provided. Pay range: $18-22/hr, depending upon experience

Requirements

High School Graduate or GED (required).
Excellent customer service and communication skills.
Knowledge of HIPAA standards.
Must be able to manage multiple tasks simultaneously.
Excellent organizational and time management skills.
Ability to function well in a fast-paced and at times stressful environment.
Detail-oriented.
Working knowledge of multi-line phone system.
Able to operate standard office equipment ( i.e. computer, fax, copier, scanner, etc ).
Intermediate computer skills and experience in EMR utilization.
Fluent in English.
Ability to sort and file materials correctly alphabetically or numerically.
Ability to travel to and provide coverage for other local offices as-needed.
Sitting, some standing, stooping and reaching.
Manual dexterity sufficient to operate a keyboard.
Correctable vision to 20/20 and hearing with in a normal range for telephone contacts.
Lifting and carrying up to 30 pounds.

Nice To Haves

1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
Previous experience in Dermatology (preferred).

Responsibilities

Greeting patient s and completing their check-in and check-out process.
Entering new patient information into the computer.
Reviewing patient charts for accuracy and verification.
Ensuring all signatures have been obtained.
Collecting payments as necessary.
Greeting each patient in a pleasant and professional manner.
Screening calls, scheduling appointments and referrals.
Taking accurate, concise phone messages.
Entering complete patient demographics when making appointments.
Evaluating chart data to verify all information has been received, completed and signed.
Checking in and checking out patients.
Tracking patients in the reception area and communicating with patients as needed.
Proactively collecting patient payments.
Updating product inventory weekly.
Treating patients with dignity and empathy.
Fulfilling inventory orders.
As closer – running end of day reports & balancing payment totals.
Distributing incoming reports and correspondence in patient charts.
Ensuring all phone messages, faxes, and interdepartmental mail are addressed immediately.
Assisting other staff as needed.
Other duties assigned as deemed necessary by management.

Benefits

Medical, Dental & Vision insurance – effective 1st of the month after date of start
Short-term and long-term disability
Voluntary life (employee, spouse, and child)
Critical Illness
Hospital Indemnity – Effective the 1st of the month following date of hire
Company provided Basic Life/AD&D insurance
Paid time off
Paid holidays
Retirement Savings account
Employee discount on cosmetic services and products
Mileage reimbursement