Medical Receptionist - TRIA GameFace

HealthPartners•Saint Louis, MN

10h

About The Position

TRIA is hiring a Medical Receptionist to support its orthopedic team and contribute to patients’ and families’ care and experience. The role provides departmental support by greeting patients, collecting co-pays, scheduling follow-up appointments and referrals, and performing clerical duties. The schedule varies Monday through Friday between 6:45 a.m. and 6:45 p.m. based on business needs and seasonal changes. The primary schedule is Monday through Thursday, 10:00 a.m.–6:30 p.m., and Friday, 8:45 a.m.–5:15 p.m.

Requirements

Strong verbal and written communication skills.
Human relations sensitivity and customer service skills.
Listening and telephone etiquette skills.
Comfort asking patients for co-pays and race collection.
Ability to work in a fast-paced, structured environment.
Ability to sit for long periods of time.
Ability to key for long periods of time.
Accurate computer and keyboarding skills.
Proficiency operating telephones and headsets, PCs, printers, photocopiers, and fax machines.
Knowledge of age-related growth and development principles necessary to provide appropriate service and assure patient safety.

Nice To Haves

Six months of related experience.
Some medical background.
Medical terminology knowledge.

Responsibilities

Greet patients.
Collect co-pays.
Schedule follow-up appointments and referrals.
Support departmental clerical duties.
Promote and maintain good patient relations and patient confidentiality.
Provide appropriate service and help assure patient safety using knowledge of age-related growth and development principles.