Medical Receptionist

JC&J Staffing ResourcesNew York City, NY

About The Position

We are seeking a friendly, organized, and professional Medical Receptionist to join a busy healthcare practice. The ideal candidate will serve as the first point of contact for patients, providing outstanding customer service while ensuring efficient front-office operations.

Requirements

  • High school diploma or equivalent required
  • Strong computer and data entry skills
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Professional appearance and positive attitude
  • Ability to work independently and as part of a team

Nice To Haves

  • Previous medical receptionist, healthcare administrative, or customer service experience preferred
  • Knowledge of medical terminology is a plus
  • Experience using EMR/EHR systems preferred
  • Insurance verification experience
  • Appointment scheduling experience
  • Medical billing knowledge
  • Experience working in a physician office, clinic, hospital, urgent care, or specialty practice

Responsibilities

  • Greet and check in patients in a courteous and professional manner
  • Answer and direct incoming phone calls
  • Schedule, confirm, and reschedule patient appointments
  • Verify patient demographics and insurance information
  • Maintain accurate patient records and documentation
  • Collect co-pays and process payments
  • Manage patient intake forms and electronic medical records (EMR)
  • Coordinate communication between patients, providers, and staff
  • Handle incoming and outgoing correspondence
  • Ensure confidentiality of patient information in accordance with HIPAA guidelines
  • Assist with additional administrative duties as assigned

Benefits

  • Competitive compensation
  • Weekly pay
  • Health benefits (where applicable)
  • Paid training
  • Career advancement opportunities
  • Temporary, temp-to-hire, and direct-hire opportunities available
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