Medical Receptionist -Urology - Middlebury

Trinity Health•Middlebury, VT

10d•Onsite

About The Position

This position supports a Urology specialty office and is responsible for ensuring patient flow within the practice by performing all business functions. These functions include greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, managing incoming and outgoing faxes, and providing clerical support to providers and staff.

Requirements

High school diploma or equivalent
Excellent keyboard skills.
Requires proficiency in a Windows based computer environment and Microsoft Office products.
Accuracy and dependability required.

Nice To Haves

Experience within a medical office or billing department preferred.
Knowledge of patient billing and medical terminology preferred

Responsibilities

Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
Schedules patient appointments based on department protocols in order to maximize provider productivity.