Medical Receptionist

PainPoint Health•Pompano Beach, FL

9d•$18 - $22•Onsite

About The Position

Join South Florida Same Day Surgery Center (SFSDSC), a state-of-the-art ambulatory surgery center, where you'll help create an exceptional patient experience while supporting a collaborative team of healthcare professionals. Enjoy a consistent weekday schedule, a modern outpatient setting, and the opportunity to make a meaningful impact on every patient who walks through our doors. South Florida Same Day Surgery Center (SFSDSC) is a premier ambulatory surgery center dedicated to delivering safe, high-quality outpatient surgical care. Our experienced physicians and healthcare professionals combine advanced technology with compassionate, patient-centered service to provide exceptional outcomes in a welcoming environment.

Requirements

High school diploma or GED.
Minimum of one (1) year of experience in an administrative role.
Minimum of one (1) year of hands-on experience with Electronic Medical Record (EMR) systems.
Proficiency with Microsoft Office Suite or related software.
Delivers exceptional customer service with professionalism and compassion.
Communicates effectively with patients, families, physicians, and staff.
Maintains organization and accuracy while managing multiple priorities.
Works independently while contributing to a collaborative team.
Protects patient confidentiality and handles sensitive information with discretion.
Demonstrates strong attention to detail and sound organizational skills.

Nice To Haves

Previous experience in a healthcare or ambulatory surgery setting.
Knowledge of medical terminology, office procedures, and medical record management.

Responsibilities

Welcome patients and complete check-in, check-out, and registration.
Collect co-pays, deposits, and required patient documentation.
Prepare new patient paperwork, insurance forms, and privacy notices.
Create, maintain, and organize patient charts and electronic medical records.
Utilize EMR systems to support daily clinical and administrative workflows.
Answer and direct incoming phone calls professionally.
Schedule, reschedule, and confirm patient appointments.
Proactively fill open appointment times by offering earlier appointments when cancellations occur.
Schedule follow-up appointments and document exceptions as needed.
Obtain and record patient histories, vital signs, and test results while maintaining confidentiality.
Prepare examination rooms and support patient flow.
Maintain compliance with HIPAA, OSHA, and facility policies while completing required annual training.