Medical Receptionist - Brooklyn Center

Kidney Specialist of Minnesota•Minneapolis, MN

8d•$18 - $22•Hybrid

About The Position

Kidney Specialists of Minnesota has been providing high-quality care to patients with chronic kidney disease, diabetic kidney disease, and ESRD since 1978. We are looking for a Medical Receptionist to join our Roseville clinic. Responsible for providing administrative support to KSM staff and assisting patients during clinic appointments, the Medical Receptionist plays a vital role as a member of the KSM Team.

Requirements

Possessing an in-depth knowledge of KSM clinic procedures and protocols, electronic medical record documentation, state and federal privacy guidelines, and medical terminology.
Ensuring patients move through the intake and checkout processes efficiently.
Working with all staff to make sure quality patient services are provided at the KSM clinic.
Performing duties as assigned, willingly accepting new and additional assignments, and proactively identifying other tasks that need to be completed.
Maintaining a positive demeanor and working cooperatively with KSM coworkers and management.
Maintaining consistence and dependable attendance is required, which includes punctuality at the start of your shift and remaining for its entire duration.
Float between KSM sites as needed (Brooklyn Center, Richfield, Roseville).
Scan/upload forms and medical records into EHR and send to appropriate department.
Update patient demographic and insurance information in Practice Management and EHR systems.
Generate new patient charts utilizing provided information and data obtained from EHR systems.
Document patient interactions in EHR.
Schedule, cancel, and reschedule patient appointments.
Manage the wait list and multiple work queues in the practice’s EHR system.
Answer and direct multiple telephone lines and take care of the caller’s needs quickly and correctly.
Accurately entering insurances as well as checking patient eligibility.
Greet patients and complete check in process.
Manage and collect copays and payments due on account at the time of service.
Maintain reception area and lobby.
Manage & complete internal communications from providers and staff.
Utilize your multi-tasking skills.
Travel to other locations as needed based on the needs of the practice.
Other duties as assigned based on the needs of the practice.

Responsibilities

Provide patients and visitors with exceptional customer service and demonstrate professional behavior.
Possess an in-depth knowledge of KSM clinic procedures and protocols, electronic medical record documentation, state and federal privacy guidelines, and medical terminology.
Ensure patients move through the intake and checkout processes efficiently.
Work with all staff to make sure quality patient services are provided at the KSM clinic.
Perform duties as assigned, willingly accepting new and additional assignments, and proactively identifying other tasks that need to be completed.
Maintain a positive demeanor and work cooperatively with KSM coworkers and management.
Maintain consistency and dependable attendance, which includes punctuality at the start of your shift and remaining for its entire duration.
Float between KSM sites as needed (Brooklyn Center, Richfield, Roseville).
Scan/upload forms and medical records into EHR and send to appropriate department.
Update patient demographic and insurance information in Practice Management and EHR systems.
Generate new patient charts utilizing provided information and data obtained from EHR systems.
Document patient interactions in EHR.
Schedule, cancel, and reschedule patient appointments.
Manage the wait list and multiple work queues in the practice’s EHR system.
Answer and direct multiple telephone lines and take care of the caller’s needs quickly and correctly.
Accurately enter insurances as well as check patient eligibility.
Greet patients and complete check-in process.
Manage and collect copays and payments due on account at the time of service.
Maintain reception area and lobby.
Manage & complete internal communications from providers and staff.
Utilize multi-tasking skills.
Travel to other locations as needed based on the needs of the practice.
Other duties as assigned based on the needs of the practice.