Medical Receptionist - Boca Raton

Inception Family CareerBoca Raton, FL
Onsite

About The Position

Our Medical Receptionist is proficient in all areas of making a compassionate environment for our patients. The Receptionist serves as the first point of contact for patients, providing a warm and professional welcome. The role involves managing front desk operations, such as greeting patients, answering incoming correspondence, facilitating communication between patients and clinical staff, and scheduling appointments.

Requirements

  • High School Diploma or GED, required.
  • 1+ years of medical administrative office experience required.

Nice To Haves

  • Bilingual/Spanish speaking is preferred.

Responsibilities

  • Welcome patients with professionalism, warmth, and compassion.
  • Manage incoming calls, emails, and faxes; respond or route as appropriate.
  • Assist with patient inquiries, scheduling, and concerns in a timely, courteous manner.
  • Perform check-in/check-out, including payment collection.
  • Verify and update patient information and insurance; upload documents to the EMR system.
  • Schedule and coordinate appointments with clinical staff.
  • Maintain a clean, organized, and welcoming reception area.
  • Support intake forms, medical records, and general administrative tasks (data entry, filing, document management).
  • Prepare patient charts and tasks for upcoming days.
  • Ensure confidentiality and compliance with all privacy regulations.
  • Perform other duties as assigned.

Benefits

  • Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance.
  • FREE employee only healthcare coverage option is also available.
  • Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
  • Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
  • Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
  • Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
  • Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
  • Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
  • Rewards for Connections: Earn extra money with our Employee Referral Program —your network is invaluable!
  • Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
  • Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
  • Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
  • Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
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