Medical Receptionist

Dermatology and Aesthetics Center of Utah • Centerville, UT

12d • Onsite

About The Position

We're a fast-paced, friendly dermatology and aesthetics medical practice looking for a Full-time Phone Scheduler/ receptionist and Office Assistant to join our Centerville team. If you're enthusiastic, reliable, and genuinely enjoy helping people feel welcome and cared for over the phone, this could be your perfect entry point into healthcare. Your voice is the first impression. As one of our phone schedulers and receptionist, you'll be the warm, welcoming voice that patients hear when they call or enter our practice. You'll set the tone for their entire experience — answering questions, booking appointments, checking patients in and out, and making them feel valued and heard. You'll also support our office team as needed, contributing to the efficient, friendly operation that keeps our practice running smoothly. You'll work alongside a supportive clinical team that takes pride in patient care and invests in developing their staff. If you're ready to grow your skills, build meaningful relationships, and take on new responsibilities, we'll grow with you. Ready to make a real difference? We're looking for someone who brings positive energy, reliability, and a genuine commitment to excellence every single day.

Requirements

• Strong customer service experience (retail, hospitality, or similar environments count!)
• Prefer at least 18 months in a medical, med spa or dental setting
• Excellent phone etiquette and communication skills
• Willingness to learn and grow in a medical setting
• Genuinely positive and upbeat — you bring energy and enthusiasm to your work every day
• A team player who cares — you actively contribute to a welcoming, supportive office culture
• A hard worker — you're willing to roll up your sleeves and do what it takes
• Excellent communicator — you listen actively, show empathy, and express yourself clearly
• Reliable and punctual — your teammates and patients count on you to show up and follow through
• Organized and detail-oriented — you anticipate problems and prevent them from happening
• Calm and focused — you handle the natural chaos of a busy clinic with grace and professionalism
• Eager to learn — you're genuinely curious and excited about developing new skills
• Professional appearance and demeanor — you represent our practice with pride

Nice To Haves

• Prior experience in a medical office or patient-facing healthcare environment
• Familiarity with scheduling software or patient management systems
• Basic understanding of medical insurance and billing concepts

Responsibilities

• Answer incoming calls promptly, professionally, and warmly
• Schedule, confirm, and reschedule patient appointments with accuracy, efficiency, and care
• Greet patients warmly when they arrive and assist as needed with check-in and out for visits
• Address patient questions about appointments, procedures, insurance, and billing both over the phone and in-person
• Build rapport over the phone — patients should feel heard, valued, and excited about their upcoming visits
• Manage the scheduling system to ensure appointments are accurate and the schedule runs smoothly
• Take patient payments at check in or check out and accurately record them in the patient record
• Manage patient records to ensure all information is current and precise
• Process patient payments accurately and professionally
• Support the team with filing, scanning, data entry, and other administrative tasks as needed
• Communicate effectively with patients, providers, and teammates

Benefits

• Health and Dental Insurance
• Consistent Monday–Friday schedule (no weekend or evening shifts)
• Employee discount on aesthetic procedures and premium skincare products
• On-the-job training
• Mentorship from our experienced clinical team
• Clear pathway to expand your responsibilities and advance your career within our practice
• Opportunity to develop valuable healthcare skills that open doors

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed