Medical Receptionist

PCC MEDICAL HOLDINGS LLC • Piedmont, SC

6d • Onsite

About The Position

The Medical Receptionist serves as the first point of contact for patients and visitors in a healthcare setting, playing a crucial role in creating a welcoming and efficient environment. This position is responsible for managing patient appointments, handling inquiries, and ensuring accurate and confidential processing of patient information. The Medical Receptionist coordinates communication between patients, medical staff, and administrative personnel to facilitate smooth clinic operations. Attention to detail and organizational skills are essential to maintain accurate records and support billing and insurance processes. Ultimately, this role contributes significantly to patient satisfaction and the overall effectiveness of the healthcare facility.

Requirements

• High school diploma or equivalent.
• Basic proficiency with computer systems and electronic health record (EHR) software.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with discretion and maintain patient confidentiality.

Nice To Haves

• Previous experience in a medical office or healthcare environment preferred.
• Certification as a Medical Receptionist or Medical Administrative Assistant.
• Experience with medical billing and coding procedures.
• Familiarity with insurance verification and authorization processes.
• Bilingual abilities, especially in Spanish and English, to assist diverse patient populations.
• Knowledge of healthcare regulations and compliance standards such as HIPAA.

Responsibilities

• Greet and check in patients upon arrival, verifying personal and insurance information.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Answer phone calls and respond to patient inquiries regarding services, appointments, and policies.
• Maintain patient records with confidentiality and accuracy, ensuring compliance with HIPAA regulations.
• Coordinate with medical staff to communicate patient needs and update appointment statuses.
• Process patient payments and assist with billing inquiries as needed.
• Manage office supplies and ensure the reception area is organized and welcoming.
• Assist with administrative tasks such as filing, faxing, and preparing patient charts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED