Medical Receptionist - Adult Medicine - Chicopee - 32 hours
Trinity Health•Chicopee, MA
•$18 - $24•Onsite
About The Position
We’re on the lookout for a friendly and flexible Medical Receptionist to join our outpatient team in Adult Medicine offices. In this role, you’ll be the welcoming face (and voice!) for our patients—greeting them warmly, answering phones, scheduling appointments, and making sure their visit gets off to a smooth start. You’ll also handle key business tasks like patient registration, insurance verification, collecting copays, managing referrals, and providing general clerical support to keep things running seamlessly behind the scenes.
Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred.
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills.
- Requires proficiency in a Windows based computer environment and Microsoft Office products.
- Accuracy and dependability required.
Responsibilities
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
- Schedules patient appointments based on department protocols in order to maximize provider productivity.
Benefits
- Great benefits effective day 1!
- Career growth and advancement potential
- Diverse and inclusive culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
