Medical Receptionist
About The Position
As a Medical Receptionist at Long Island Select Healthcare Inc., your main responsibility will be to provide exceptional customer service and administrative support to patients and healthcare professionals. You will play a crucial role in ensuring the smooth operation of the front desk and maintaining a positive and welcoming environment for all visitors. Your end goal is to contribute to the overall efficiency and effectiveness of the healthcare facility by efficiently managing patient appointments, maintaining accurate records, and facilitating effective communication between patients and medical staff.
Requirements
- High school diploma or equivalent.
- Previous experience in a customer service or administrative role.
- Excellent communication and interpersonal skills.
- Proficiency in using computer systems and electronic medical records.
- Ability to multitask and work in a fast-paced environment.
Nice To Haves
- Experience working in a healthcare setting.
- Knowledge of medical terminology and procedures.
- Bilingual proficiency in English and Spanish.
- Understanding and proficiency in healthcare insurance.
- Certification in medical office administration or related field.
- Strong attention to detail and organizational skills.
Responsibilities
- Greet and check-in patients, ensuring a warm and friendly welcome.
- Schedule and confirm patient appointments, both in person and over the phone.
- Collect and verify patient information, including insurance details and medical history.
- Maintain and update patient records in the electronic medical records system.
- Manage phone calls on a daily basis to coordinate care for patients.
- Coordinate with medical staff to ensure timely and accurate communication with patients regarding test results, follow-up appointments, and other relevant information.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
