Medical Receptionist

TEKsystems•Saint Paul, MN

2d•$21 - $21•Onsite

About The Position

The Medical Receptionist serves as the first point of contact for patients within our eye clinic, ensuring a welcoming and efficient front-office experience in a healthcare setting. This role is responsible for managing administrative tasks, coordinating patient appointments, maintaining records, and supporting clinical staff to ensure smooth daily operations.

Requirements

High school diploma or equivalent required
Familiarity with medical terminology and health insurance processes
Experience using EPIC
Strong organizational and multitasking abilities

Nice To Haves

additional certification in medical administration is a plus
Previous experience in a medical office or customer service role preferred

Responsibilities

Greet and check in patients in a friendly and professional manner
Answer incoming phone calls, respond to inquiries, and direct calls appropriately
Schedule, confirm, and manage patient appointments
Verify patient insurance information and collect co-pays or payments
Maintain accurate and up-to-date patient records in electronic health systems (EHR/EMR)
Handle patient registration, forms, and documentation
Coordinate with medical staff to ensure timely patient flow
Manage incoming and outgoing mail, faxes, and correspondence
Maintain cleanliness and organization of reception and waiting areas
Ensure compliance with healthcare regulations and patient confidentiality (HIPAA)