Medical Receptionist

Eye Care Partners•Toms River, NJ

20h•Hybrid

About The Position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. This is a full-time, long-term position. Unfortunately, we CANNOT accommodate students looking for only a summer job or that would need to work part-time during the school year. Job Title: Medical Receptionist (Patient Coordinator) Company: Monmouth Retina Consultants Location: Toms River, NJ Travel: Travel to our other offices in Little Silver and Manalapan, NJ is required as needed. We do pay mileage reimbursement! Hours: Full Time Our offices are open Monday-Friday 7:15am-5:30pm You may need to work a little earlier/later as needed Your shifts will fall within these hours

Requirements

High School Diploma or GED Equivalent
Favorable result on Background Check
Basic computer skills
Strong customer service skills
Excitement to learn and grow
Ability to interact with all levels of employees in a courteous, professional manner at all times
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
One year of related experience and/or training; or equivalent combination of education and experience

Nice To Haves

Desire to gain industry knowledge and training

Responsibilities

Facilitate patient flow
Verify medical and vision insurances
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in person requests
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager