Medical Receptionist

Glen Park Senior Living•Glendale, CA
•$19 - $21•Onsite

About The Position

Glen Park is seeking a receptionist for its Glendale office. The receptionist will greet and assist visitors and clients, provide a professional first impression, and handle front-office and administrative tasks. The role also supports resident-care coordination by communicating non-clinical information and assisting with documentation and appointment tracking while maintaining confidentiality and compliance with HIPAA standards. The stated hours are 2:00 PM–10:30 PM.

Requirements

  • High school diploma.
  • Proficiency with Microsoft Office Suite.
  • Reliable, professional, courteous, and patient.
  • Excellent communication and writing skills.
  • Excellent customer service skills.
  • Basic understanding of administrative and clerical procedures and systems.
  • Ability to multitask in a busy environment.

Responsibilities

  • Welcome guests, employees, and clients; clarify the purpose of their visit and whom they wish to see.
  • Answer phone calls and emails sent to the main office and provide inter-office messages as requested.
  • Send and receive mail, documents, supplies, and packages; distribute items to mailboxes and offices as requested.
  • File records and maintain an organized filing system.
  • Maintain office supplies and reorder them as needed.
  • Manage schedules for people needing support and schedule appointments as required.
  • Assist with front-office coordination related to resident care.
  • Communicate non-clinical information between nursing staff, caregivers, families, and outside providers.
  • Maintain confidentiality and comply with HIPAA standards when handling resident information.
  • Support documentation processes, appointment tracking, and administrative tasks related to medical services, assessments, and care coordination.

Benefits

  • $1,000 hiring bonus
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