Medical Receptionist - Alpena, MI

Advanced Dermatology and Cosmetic Surgery • Alpena, MI

1d • Onsite

About The Position

Advanced Dermatology and Cosmetic Surgery is seeking a Medical Receptionist with exceptional customer service and clinical skills to join their team. The practice aims to deliver the highest quality patient care and experience in dermatology and aesthetic services, fostering a family-like work environment. The role involves working with a team of professionals in a highly regarded dermatology practice that prioritizes patient care.

Requirements

• High School level education
• Type 40 wpm
• Proficiency in Word and Excel are required
• Personable, dependable, and responsible demeanor
• Excellent organizational skills
• Excellent verbal and written communication skills
• Positive attitude
• Impeccable customer service skills
• Authorization to work in the United States

Nice To Haves

• Knowledge of medical terminology
• Knowledge of medical computer programs
• Knowledge of insurance policies

Responsibilities

• Facilitate the efficient and timely entry of the patient to the office setting.
• Greet all patients in a professional manner.
• Hand out appropriate literature and information & forms to be filled out by patient; check for accuracy and completion.
• Copy insurance ID cards and driver's licenses, and perform other general office activities related to medical practice.
• Support front office business administrators and the Office Manager in various operations areas and tasks.
• Pull and file patient records.
• Engage in frequent telephone communication with patients, including outreach and scheduling support.
• Set up new patient charts.
• Perform other duties as assigned by the Office Manager.
• Screen patients and employees daily upon entry.
• Check patients in and out.
• Room patients while adhering to social distancing guidelines.
• Wear proper Personal Protective Equipment (PPE).
• Sanitize and clean respective areas as needed.

Benefits

• Incentive plans with additional earning opportunity up to an additional $2 more per hour
• Career advancement opportunities
• Paid holidays
• Vacation time
• Floating holiday
• Personal time off
• Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week)
• Up to 40% off products and cosmetic procedures
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED