Medical Receptionist 2 - Hartford County

Connecticut Children's•Hartford, CT

2d•Onsite

About The Position

Under general supervision, this role coordinates and performs a variety of administrative, medical secretarial, and/or operational support duties for a specified physician practice/office or clinical care center. The position is cross-trained in both front and back office job functions and fills-in for any position as directed by the Office Manager. This role utilizes judgment to interpret departmental policy to resolve routine to complex inquiries or problems. Duties may include completing charge entry, batching bills daily, and resolving related data/information issues. The Medical Receptionist prepares a wide range of documents, composes, edits, and proofreads correspondence and reports, creates and maintains spreadsheets, maintains databases and produces reports, and establishes and maintains filing systems. Editing and proofreading documents to ensure accuracy is also a key responsibility. The role requires a range of skills, working knowledge of practice/office routines, an understanding of the organization, programs, billing procedures, and terminology related to the physician practice/office. The position reports to an Office Manager.

Requirements

Working knowledge of practice/office routines.
Understanding of the organization, programs, billing procedures, and terminology related to the physician practice/office.
Ability to use judgment to interpret departmental policy.
Skills in preparing a wide range of documents.
Proficiency in composing, editing, and proofreading correspondence and reports.
Experience in creating and maintaining spreadsheets.
Ability to maintain databases and produce reports.
Experience in establishing and maintaining filing systems.

Nice To Haves

Cross-trained in both front and back office job functions.

Responsibilities

Coordinates and performs administrative, medical secretarial, and operational support duties.
Cross-trained in front and back office functions and fills in for any position as directed by Office Manager.
Interprets departmental policy to resolve routine to complex inquiries or problems.
Completes charge entry and batches bills daily.
Resolves a variety of related data/information issues.
Prepares a wide range of documents.
Composes, edits, and proofreads correspondence and reports.
Creates and maintains spreadsheets.
Maintains databases and produces reports.
Establishes and maintains filing systems.
Edits and proofreads documents to ensure accuracy.