Medical Receptionist

CenterWell • Orlando, FL

41d • Onsite

About The Position

CenterWell is seeking dedicated, compassionate, and experienced candidates with Medical Receptionist experience who are interested in growing with the company and being a part of something great! The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. Use your skills to make an impact.

Requirements

• High School Diploma or GED
• Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
• Excellent customer service and phone etiquette
• Team player with a positive attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and highly organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Experience with EMR Systems (Electronic Medical Records)

Nice To Haves

• Value-based care model experience
• 1 year or more of experience working in a Healthcare setting
• Bilingual in English and Spanish
• Knowledge of Medical Terminology

Responsibilities

• Operates a switchboard or multi-line phone and maintains long distance call logs.
• Takes and distributes accurate messages.
• Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs.
• Alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.
• Miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

Benefits

• medical, dental and vision benefits
• 401k
• tuition reimbursement
• vacation
• paid holidays
• work-life balance
• growth
• a positive and fun culture
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED