Medical Receptionist
About The Position
Performs a variety of front desk activities (answering phones/greeting patients) that support the Center and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by direct supervisor. The duties include, but are not limited to: Greeting patients and verifying/inputting demographic information into Practice management system. Collecting and inputting all valid licenses and insurance information. Collecting and posting all co-payments and payments made at time of service. Maintaining/organizing patient documents/files Answering phones, scheduling appointments, taking messages Reconciling co-pays and time of service payments collected daily Filing/labeling/sending outbound and inbound faxes Maintain confidentiality and use discretion when handling patient’s medical records and information. May perform charge entry process. Completing referrals for a specialist Prior authorization requests from patients and/or providers Filing any/all paperwork Rooming patients when checked in and provider is ready to treat the patient Performs miscellaneous job-related duties as assigned
Requirements
- High School graduate or equivalent.
- Computer literacy required.
- 1-2 years of previous customer service/data entry, administrative/office management/clerical experience required.
- Knowledge of HIPAA compliance
- Ability to clearly communicate medical information to professional practitioners and/or the general public.
- Excellent organization, prioritization, follow up, analytical and time management skills with ability to handle multiple priorities and deadlines.
- Good interpersonal skills, sense of urgency, being proactive and ownership for one’s work.
- Dependable, with strong work ethic and extremely high degree personal integrity.
- Ability to deal with multiple interruptions on a continual basis that must be met with a friendly exchange with others.
- Helpful and constructive view of working with others to achieve positive outcomes.
Nice To Haves
- Experience of working in the health or other public sector organization desired
- EMR/EHR experience, Athena preferred
Responsibilities
- Greeting patients and verifying/inputting demographic information into Practice management system.
- Collecting and inputting all valid licenses and insurance information.
- Collecting and posting all co-payments and payments made at time of service.
- Maintaining/organizing patient documents/files
- Answering phones, scheduling appointments, taking messages
- Reconciling co-pays and time of service payments collected daily
- Filing/labeling/sending outbound and inbound faxes
- Maintain confidentiality and use discretion when handling patient’s medical records and information.
- May perform charge entry process.
- Completing referrals for a specialist
- Prior authorization requests from patients and/or providers
- Filing any/all paperwork
- Rooming patients when checked in and provider is ready to treat the patient
- Performs miscellaneous job-related duties as assigned
Benefits
- Health, dental, and vision insurance.
- 401K with automatic employer contribution.
- PTO and Paid Holidays.
- Company paid Life Insurance.
- Access to voluntary short and long-term disability insurance.
- Access to additional life insurance.
- Access to a variety of Wellness programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
