Medical Receptionist Needed

FIRST PHYSICIANS•West Odessa, TX

2d•$15 - $18•Onsite

About The Position

We are looking for a friendly, dependable, and patient-focused Medical Receptionist to join our team! As the first point of contact for our patients and visitors, you will play an important role in creating a positive first impression and helping our clinics run smoothly each day. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes pride in providing excellent customer service. If you are organized, a strong communicator, and passionate about making a difference in the patient experience, we would love to meet you! Schedule: Monday–Friday, with occasional Saturdays as needed.

Requirements

High school diploma or GED.
Friendly, approachable, and professional demeanor.
Strong communication and interpersonal skills.
Comfortable using computers and willing to learn new systems and processes.
Excellent organizational skills and attention to detail.
Ability to remain calm, courteous, and efficient in a fast-paced environment.
Dependable, punctual, and committed to providing excellent service.

Nice To Haves

Previous front desk or receptionist experience in a medical office or healthcare setting.
Experience using an electronic health record (EHR) system; Athena experience is a plus.
Familiarity with insurance verification, copayments, and medical terminology.
Bilingual in English and Spanish.

Responsibilities

Welcome patients and visitors with a warm, friendly, and professional attitude, both in person and over the phone.
Check patients in and out, collect copayments and outstanding balances, and assist with payment questions.
Schedule, confirm, and reschedule appointments to support efficient clinic operations.
Register walk-in patients according to office guidelines.
Enter and update patient demographics, insurance information, and other records accurately.
Verify insurance eligibility and coverage before patient visits.
Answer multi-line phone calls, direct calls to the appropriate team members, and return messages promptly.
Scan identification cards, insurance cards, and other documents into patient records.
Balance the daily cash drawer and maintain accurate payment logs.
Process medical records requests in accordance with HIPAA and patient privacy requirements.
Maintain a clean, organized, and welcoming reception and waiting area.
Work collaboratively with providers, clinical staff, and other team members to ensure a smooth patient experience.