Medical Receptionist

Nebraska Medicine • Omaha, NE

1d • Onsite

About The Position

Join the team at the Frederick F. Paustian Inflammatory Bowel Disease Center, a facility dedicated to advancing care for individuals living with inflammatory bowel diseases (IBDs), including Crohn’s disease and ulcerative colitis. Specialists at the center provide expert, patient-centered care, combining advanced diagnostics with a collaborative, multidisciplinary approach to deliver personalized treatment plans. The Medical Receptionist serves as the first point of contact, greeting and welcoming patients and others in person, at the check-in desk, or via the telephone. This role is responsible for answering incoming calls professionally, checking in/out patients per established protocols, scheduling patient appointments, and registering patients. This is a full-time, benefits-eligible position (1.0 FTE) with a schedule of 8:00 AM to 4:30 PM, Monday through Friday, located at the Lied Transplant Center, 4310 Emile. Nebraska Medicine is a leading academic health network, partnering with UNMC to transform lives through education, research, and patient care, and values diverse backgrounds and experiences.

Requirements

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Nice To Haves

• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Responsibilities

• Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone).
• Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols.
• Responsible for scheduling patient appointments and registering patients.

Benefits

• Join a team that values your skills, delivering exceptional care through collaboration.
• Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• We value diverse backgrounds and experiences, reflecting the communities we serve.
• Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees