Medical Receptionist Maricopa

CommonSpirit Health•Maricopa, AZ

About The Position

As a Sr Medical Receptionist, you will be the welcoming heart of the clinic, creating a comforting and efficient environment for every patient. You will manage patient reception, coordinate administrative tasks, use technology to support seamless operations, and guide diverse patient populations so they feel at ease and understand their care instructions. Success in this role requires strong interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach. The role includes clerical and reception duties such as maintaining departmental deposit logs, preparing routine schedules and reports, and using analytical skills to maintain provider schedules. You will support a positive customer-service atmosphere, answer telephone calls helpfully, coordinate patient movement, and report problems or irregularities. The position is with Dignity Health Medical Group, the employed physician group of Dignity Health Arizona.

Requirements

  • High school diploma or GED preferred.
  • Exceptional interpersonal skills.
  • Technological proficiency.
  • Genuine compassion for patient well-being.
  • An adaptable and patient approach to facilitating positive patient experiences.
  • Working knowledge of multi-line phones.
  • Working knowledge of computers and fax/copy machines.

Nice To Haves

  • Previous medical office experience.
  • Previous insurance experience.

Responsibilities

  • Perform clerical duties, including maintaining departmental deposit logs and preparing routine schedules and reports.
  • Use analytical skills to maintain provider schedules.
  • Promote a positive customer-service atmosphere and interactions in reception areas.
  • Answer telephone calls in a pleasant and helpful manner.
  • Coordinate patient movement and report problems or irregularities.
  • Manage patient reception and coordinate administrative tasks.
  • Guide patients through the clinic experience and help them understand care instructions.
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