Medical Receptionist - Reception (RCP)

MIC Medical Imaging • Edmonton, AB

2d • Hybrid

About The Position

Welcome to MIC Medical Imaging! At MIC, our uncompromising commitment to excellence in diagnostic imaging, coupled with our investment in technology and quality patient care, instills confidence in patients and physicians across the communities we serve. We are an innovator in the healthcare industry, a recipient of the consumer choice award for business excellence, and a talent destination for over 500 team members. Our staff are passionate about improving the healthcare journey for patients and their family members, and proudly support local organizations working towards the same goal. If you are looking for a meaningful career opportunity, our organization could be the perfect fit! The Opportunity We are seeking a friendly, organized, and detail oriented Medical Reception to join our team. We pride ourselves on creating a friendly atmosphere for our patients and as a Medical Receptionist you are the first point of contact for patients, ensuring they feel welcomed and supported throughout their visit. As a Medical Receptionist at MIC, you: will work at various sites throughout Edmonton and surrounding area. work in a team environment. support our wonderful patients and staff.

Requirements

• High school diploma
• Strong communication skills
• Ability to maintain confidentiality and handle sensitive information with professionalism
• Friendly and approachable demeanor with a commitment to providing exceptional patient care

Nice To Haves

• Previous experience in a medical office or healthcare setting is preferred
• Valid driver’s license is an asset
• Medical Office Assistant, Unit Clerk program is an asset
• Knowledge and understanding of medical terminology is an asset

Responsibilities

• Greet and check in patients upon arrival, ensuring all necessary information is collected and accurate
• Answer phone calls, and respond to inquires
• Maintain and update patient records accurately and confidentially
• Walk patients to their exams and change them according to the exam
• Keep the reception area and change rooms clean and organized

Benefits

• Competitive compensation
• Flexible work commitments to accommodate life changes (i.e. full time, part time, casual)
• Comprehensive health and dental coverage
• Vacation allocated on years of services
• Employer-sponsored pension program (RPP)
• Professional learning and development opportunities
• Supports to improve the physical and mental health of our employees
• Vacation Purchase-Sell Program: provide increased flexibility and support the changing lifestyle needs of our employees
• Recognition events including an annual staff holiday party, site celebrations, and social events for staff and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED