Medical Receptionist - Dermatology

TEKsystems • Norfolk, VA

1d • $20 - $20 • Onsite

About The Position

We are seeking a customer-focused Medical Receptionist to support a busy Dermatology practice. This role is responsible for scheduling appointments, managing incoming calls, assisting patients, and providing front desk support in a fast-paced clinical environment.

Requirements

• Experience in medical scheduling, patient access, medical reception, or healthcare customer service preferred.
• Experience in a high-volume healthcare setting.
• Epic or other EHR experience preferred.
• Strong communication, organizational, and multitasking skills.
• Detail-oriented with the ability to adapt to changing priorities.
• Team player with a proactive, patient-focused approach.

Responsibilities

• Answer and manage a high-volume, multi-line phone system.
• Schedule, reschedule, and cancel patient appointments.
• Verify and update insurance, demographic, and registration information.
• Coordinate referrals, authorizations, and follow-up appointments.
• Check in and register patients.
• Collect co-pays and patient payments.
• Maintain accurate patient records within the electronic health record (EHR).
• Complete administrative work queues and daily reconciliation tasks.
• Provide front desk coverage and exceptional customer service.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed