Medical Receptionist - Infectious Diseases - FWB

EMERALD COAST INFECTIOUS DISEASES MEDICAL GROUP • Fort Walton Beach, FL

1d • $16 - $18 • Onsite

About The Position

Emerald Coast Infectious Diseases / America Medical Group is seeking a Medical Receptionist for its busy infectious diseases office in Fort Walton Beach, Florida. The receptionist is the first point of contact for patients and visitors and provides customer service while managing scheduling, patient registration, insurance verification, medical records, and administrative support for the clinical team. The ideal candidate is organized, compassionate, detail-oriented, and experienced in a healthcare setting.

Requirements

• High school diploma or equivalent.
• Able to pass a background check.

Nice To Haves

• Knowledge of medical terminology.
• Experience with electronic medical record (EHR) systems.
• Experience with Microsoft Office applications.
• Experience in a healthcare setting.

Responsibilities

• Greet patients, visitors, and vendors professionally and courteously.
• Answer incoming phone calls and respond to patient inquiries.
• Check patients in and out for appointments.
• Maintain patient confidentiality in accordance with HIPAA regulations.
• Provide forms, instructions, and educational materials to patients as needed.
• Schedule, reschedule, and confirm patient appointments.
• Coordinate follow-up visits, infusions, injections, laboratory appointments, and referrals.
• Register new patients and update demographic and insurance information.
• Manage appointment reminders and patient communication.
• Verify insurance eligibility and benefits before appointments.
• Obtain prior authorizations and referrals when required.
• Collect co-pays, deductibles, and outstanding balances.
• Process patient paperwork, disability forms, and medical records requests.
• Scan, file, and maintain accurate electronic medical records.
• Ensure required documentation is completed before patient visits.
• Assist providers and clinical staff with administrative tasks as assigned.
• Monitor provider schedules to optimize patient flow and clinic efficiency.
• Work with physicians, nurse practitioners, nurses, medical assistants, and billing staff.
• Help resolve patient concerns and scheduling conflicts.
• Support clinic operations to maintain a positive patient experience.

Benefits

• Medical plan through Cigna, with 100% of the employee premium paid by the employer, for full-time employees after 90 days.
• Dental insurance through Cigna for full-time employees after 90 days.
• Vision insurance through Cigna for full-time employees after 90 days.
• Disability insurance options.
• Life insurance options.
• Five days of paid time off after 90 days for full-time employees.
• Ten days of paid time off after one year.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED