Medical Receptionist- FT Float

Surgery Partners, Inc • Franklin, WI

7h • Onsite

About The Position

As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Medical Receptionist to join our team. This position will be part of a growth in our clinics in the Franklin and Wauwatosa areas! The Medical Receptionist answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team. Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference.

Requirements

• High School diploma or equivalent.
• Able to read, write and communicate in English
• Have cognitive skills for math, decision making and excellent communication skills
• Able to lift 25 pounds using proper lifting techniques several times during shift
• Ability to travel to all clinics

Nice To Haves

• previous medical reception experience preferred

Responsibilities

• Obtains patient’s demographic information, verifies insurance, and checks patient into the clinic
• Welcomes patients and demonstrate excellent customer service
• Organizes charts for providers/compares it to the schedule and makes charts for any late add-ons
• Collects and enters co-pays and self-pays correctly and appropriately follows/updates remarks in the patient’s account
• Manages difficult or emotional patient situations in an effective, professional manner
• Manages imaging and orders and sends them to the appropriate resource
• Proactively checks out each patient, including producing work/school slips for patients
• Opens and closes the office to prepare for the next day clinic
• Follow all HIPAA & OSHA standards
• Flexibility to travel between locations as needed until new location is established
• Other duties as required to support the clinic

Benefits

• Competitive pay
• Generous PTO program
• Clinic schedule - no work on evenings/weekends
• Medical, Dental, Vision, and Life Insurance
• 401(k) with company match
• Employee Assistance Program (EAP)
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED