Medical Receptionist - Women's Health

Nebraska MedicineDurham, CA
Onsite

About The Position

Nebraska Medicine is seeking a Medical Receptionist for Women's Health at their Durham Outpatient Center in Omaha, NE. This full-time, benefits-eligible position operates Monday-Friday from 8:00 AM to 5:00 PM. The role involves serving as the first point of contact for patients, handling check-ins/outs, scheduling appointments, and registering patients. Nebraska Medicine is recognized as a Forbes Magazine Top Employer and Best Employer in Nebraska, offering a collaborative environment within a leading academic health network.

Requirements

  • High school education or equivalent required.
  • Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.
  • Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
  • Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
  • Demonstrated analytical, prioritization and organizational skills required.
  • Demonstrated flexibility and dedication to team environment required.
  • Effective communication skills required.

Nice To Haves

  • Experience in healthcare environment with working knowledge of medical office operations preferred.
  • College coursework in business preferred.
  • Nursing Assistant or Medical Assistant preferred.
  • Knowledge of medical terminology preferred.
  • Experience with Microsoft Office, specifically Word and Excel preferred.
  • Depending on the position available, fluency in Spanish preferred.

Responsibilities

  • Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone).
  • Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols.
  • Responsible for scheduling patient appointments and registering patients.

Benefits

  • Up to $5,000/year in tuition assistance
  • 35% discount at Clarkson College
  • Career advancement opportunities with covered educational costs
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