Medical Receptionist Urology

CommonSpirit HealthPrescott, AZ
Onsite

About The Position

At Dignity Health - Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, we are a not-for-profit integrated healthcare provider offering a broad range of inpatient and outpatient services. We are seeking a Medical Receptionist to be the welcoming heart of our facility, creating a comforting and efficient environment for every patient journey. In this role, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions. To be successful, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all. Prescott offers an inspiring place to live, work, and enjoy the outdoors with a carefree, relaxed lifestyle and short commute opportunities.

Requirements

  • High School Graduate or GED
  • Basic computer skills.
  • Proficiency in Outlook, Windows-based, and Google Suites based programs.
  • Working knowledge of multi-line phones.

Nice To Haves

  • Previous medical office experience
  • Previous insurance experience
  • Bi-lingual skills

Responsibilities

  • Manage patient reception.
  • Coordinate essential administrative tasks.
  • Leverage technology for seamless operations.
  • Guide diverse patient populations, ensuring they feel at ease and understand their care instructions.
  • Maintain departmental deposit logs.
  • Prepare routine schedules and reports.
  • Maintain provider schedules.
  • Ensure a positive customer service atmosphere and interactions in reception areas.
  • Oversee the waiting area.
  • Answer the telephone in a pleasant and helpful manner.
  • Coordinate patient movement.
  • Report problems or irregularities.

Benefits

  • Education Benefit program for benefit-eligible employees after 180 days (debt relief and student loan assistance)
  • Full-time employees can receive up to $18,000 over five years
  • Part-time employees can receive up to $9,000
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