Medical Receptionist-Translator

Colusa Indian Community Council•Colusa, CA

40d•Onsite

About The Position

The Medical Receptionist-Translator provides office support services that will create an environment where every person feels welcomed and is shown respect and empathy. The current vacancy is for a Spanish-speaking translator. The incumbent is expected to work in accordance with the mission, purpose, and values of the Colusa Indian Community Council.

Requirements

Education: A High School graduate or equivalent
Experience: One (1) year plus years of experience working in a similar setting
Licensing and Other Qualifications: Maintains current CPR certification
Language: Bi-lingual in Spanish

Nice To Haves

Medical terminology knowledge desirable;

Responsibilities

Maintain personal appearance, workstation and waiting area in compliance with clinical confidentiality and patient service protocols;
Answer telephones courteously, make appointments and take messages according to protocols;
Greet patients and visitors warmly at the front desk and provide both registration and exit support services;
Performs medical interpretation/translation for patients and their families, including in-group setting, such as family conferences;
Make notations in the patient's chart indicating the origin of the request for interpretation or translation, the nature of the service provided (such as interpreting treatment orders or pharmacy instructions), and an assessment of the patient's understanding and level of acceptance of the information;
Translates correspondence, medical histories, medical consent forms, medical procedures and instructions, legal documents, manuals, brochures and other pertinent documents as necessary;
Assess patient/family comprehension of "informed consent" as needed. Advise physician/patient care staff of any need for clarification;
Document insurance eligibility and inform patients of the estimated services cost and their treatment plan payment requirements;
Prepare clinical records for patients’ visit with the provider;
Process route slips and return to Billing Coordinator;
Balance daily cash receipts and cash bag;
Assist clinical staff in maintenance and filing of completed patient records;
Collaborate with all coworkers in performing duties required to provide patient-focused services that meet all regulatory and licensing standards;
Maintain high confidentiality standards at all times. Is required to sign a confidentiality statement upon acceptance of employment;
May perform other duties commensurate with the functions and level of the position.