Medical Receptionist - Patient Experience Specialist

Sono Bello•Holtsville, NY

4d•Onsite

About The Position

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. This role offers a small practice feel with big company support, an opportunity to work in the growing fast-paced world of aesthetics, and to work in "happy medicine" treating patients excited about improving their lives. There is no work on holidays or night shifts, allowing for a normal/regular life balance.

Requirements

Must be familiar with MS Office, including Excel
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Ability to add, subtract, multiply and divide
Ability to carry out instructions furnished in written, oral, or diagram form
Ability to problem solve

Responsibilities

Greet all patients, and offer beverage
Check patients in and make sure schedule reflects appointment status
Check patients out and schedule next appointment
Maintain accountability for the schedule book
Introduce visitors to the appropriate personnel that will assist with their concerns
Conduct confirmation calls for appointments
Pull next day’s patient charts and organize per scheduled appointment time
Prepare new patient charts
Maintain inventory of all front office supplies
Check email and forward to the appropriate staff member
Organize and maintain file system
Keep Front Desk and Lobby area clean
Process payments
Print daily close out reports on scheduling system and review for accuracy.
Fill deposit slips for all received cash and checks