Medical Receptionist - Patient Experience Specialist

Sono BelloHoltsville, NY
Onsite

About The Position

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. This role offers a small practice feel with big company support, an opportunity to work in the growing fast-paced world of aesthetics, and to work in "happy medicine" treating patients excited about improving their lives. There is no work on holidays or night shifts, allowing for a normal/regular life balance.

Requirements

  • Must be familiar with MS Office, including Excel
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of the organization
  • Ability to add, subtract, multiply and divide
  • Ability to carry out instructions furnished in written, oral, or diagram form
  • Ability to problem solve

Responsibilities

  • Greet all patients, and offer beverage
  • Check patients in and make sure schedule reflects appointment status
  • Check patients out and schedule next appointment
  • Maintain accountability for the schedule book
  • Introduce visitors to the appropriate personnel that will assist with their concerns
  • Conduct confirmation calls for appointments
  • Pull next day’s patient charts and organize per scheduled appointment time
  • Prepare new patient charts
  • Maintain inventory of all front office supplies
  • Check email and forward to the appropriate staff member
  • Organize and maintain file system
  • Keep Front Desk and Lobby area clean
  • Process payments
  • Print daily close out reports on scheduling system and review for accuracy.
  • Fill deposit slips for all received cash and checks

Benefits

  • incentives
  • equity
  • health coverage
  • 401(k) matching
  • paid time off
  • parental leave
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • 401K
  • EAP
  • PTO
  • Paid Holidays
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