Medical Receptionist/Patient Care Coordinator

The SpOT ClinicHuntsville, AL
$16 - $18Onsite

About The Position

Join Our Team at The SpOT Clinic! We’re looking for a dependable, energetic, and compassionate Medical Receptionist/Patient Care Coordinator to be the face of our Owens Cross Roads clinic. This is a full-time position that plays a key role in delivering an exceptional patient experience and ensuring efficient daily operations.

Requirements

  • Strong interpersonal and communication skills
  • Excellent organizational and multitasking abilities
  • Prior experience in a medical or therapy clinic setting preferred
  • Familiarity with EMR systems and insurance verification a plus
  • Positive, team-oriented attitude and a heart for helping others

Responsibilities

  • Managing all front office duties, including but not limited to: Greeting patients warmly and professionally
  • Managing patient check-in and check-out processes
  • Scheduling and rescheduling appointments for evaluations and ongoing treatment
  • Answering and directing multi-line phone calls
  • Collecting co-pays and patient balances
  • Running insurance eligibility and verification through our EMR system as needed
  • Supporting the clinical team by maintaining positive and professional relationships with staff and families
  • Overseeing general office operations to ensure smooth day-to-day function

Benefits

  • Partially company-paid medical insurance (BCBS)
  • Supplemental insurance (dental, vision, accident, life, disability, critical illness)
  • Flexible Spending Account
  • 401K with employer match
  • Approximately 2 weeks of PTO and 1 week of UTO per year
  • 64 holiday hours per year
  • ~1 week holiday closure between Christmas and New Years
  • Bonus opportunities based on bi-weekly reschedules and schedule stats
  • Uniform Allowance
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