Medical Receptionist – Orthopedics (Part-Time)

Southwoods Health • Youngstown, OH

2d • Onsite

About The Position

Southwoods Health is seeking a patient-focused, professional Medical Receptionist to support our Orthopedic offices in Youngstown and Austintown. Serving as the primary face of our practice across both locations, this role is essential in ensuring that every patient receives a welcoming, proactive, and high-quality experience from the moment they arrive.

Requirements

• Proficiency in the Microsoft Office Suite
• Strong foundational knowledge of medical terminology.
• Exceptional customer service skills
• A highly professional demeanor
• Strict attention to detail.
• Strong problem-solving abilities paired with a cooperative, team-oriented mindset.

Nice To Haves

• Prior experience working as a medical receptionist is highly preferred.

Responsibilities

• Seamlessly manage patient registration, check-in, and check-out processes across locations.
• Securely collect patient co-pays and perform routine insurance verifications.
• Coordinate and schedule essential follow-up appointments and clearly communicate post-visit instructions.
• Perform baseline telephone triage, route messages efficiently, and facilitate provider-led patient instructions.
• Partner closely with clinical staff to optimize daily schedules and maintain a seamless, efficient patient flow.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed