Medical Receptionist I

Texas A&M University System • Bryan, TX

1d • $13 - $19 • Onsite

About The Position

The Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing/insurance processing and inquiries.

Requirements

• High school diploma or equivalent combination of education and experience
• Two years of experience in general office, medical office or related areas.
• Must be skilled in the operations of a medical office
• Working knowledge of word processing software
• Basic computer and typing skills, keyboarding
• Interpersonal and communication skills
• Ability to plan and organize effectively
• Knowledge of HIPAA guidelines
• Ability to multi-task and work cooperatively with others

Nice To Haves

• Associate’s Degree
• Two years’ experience in general office or personnel operations including one year experience working within a medical office
• Prior EHR experience
• Familiarity with electronic medical record systems.
• Fluent in Spanish

Responsibilities

• Handles phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance.
• Routes calls to clinical staff and enter phone notes as appropriate.
• Verifies patient demographic information, collect co-pays and past-due balances
• Works patient waitlist, verifies insurance, registers patients for portal, checks patients in/out.
• Scans insurance cards and IDs.
• Assists patients with kiosk.
• Performs various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers.
• Provides staff support and performs business activities.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Free exercise programs and release time
• All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED