Medical Receptionist I - Urgent Care Airport

Baptist Health Care•Pensacola, FL

4d•Onsite

About The Position

The Medical Receptionist I position is responsible for greeting and registering incoming patients, accurately collecting and entering demographic and insurance information, confirming and scheduling appointments, and managing financial aspects such as collecting copayments, verifying insurance, explaining financial requirements, and entering payments. The role also involves handling incoming telephone calls professionally. Additionally, the Medical Receptionist I may process and follow up on referrals, initiate authorization requests for patient services, verify benefits, document authorizations, communicate authorization status to medical staff, and schedule referral appointments for tests, procedures, and follow-up. This role is within an Urgent Care setting, which operates 365 days a year from 7 AM to 7 PM.

Requirements

High degree of accuracy in collecting and entering demographic and insurance information

Responsibilities

Greet and register incoming patients in the practice management system
Collect and enter demographic and insurance information with a high degree of accuracy
Confirm and schedule appointments
Collect copayments
Verify insurance
Explain financial requirements to patients or responsible parties
Enter payments into the practice management system
Receive incoming telephone calls in a prompt, courteous, and professional manner
Process and follow up on referrals that are generated by the providers (may be responsible)
Initiate requests for authorization of patient services (may)
Verify benefits (may)
Enter/document authorizations (may)
Communicate status of authorizations to medical staff (may)
Schedule referral appointments for tests, procedures, and follow-up (may)